The Online Shopping Solution Home Features Free Demo FAQ Policies Support Contact Us Login  Search our knowledge base: Index  -  FAQ - Cart Help Buttons - Extra Features - QuickBooks File - File Format Details - QuickBooks Troubleshooting  Where is this feature? 1.  Log In 2.  Extra Features 3.  QuickBooks File 4.  File Format Details 5.  QuickBooks Troubleshooting  Related Items 1.  QuickBooks Web Connector  Details Frequently Asked Question (FAQ) Document Number: 976 Optimize for Printing E-Mail This Link  Feedback This document ... helps resolve my question or problem. does not apply to my question or problem. is inaccurate for my question or problem. I keep seeing the error "CompanyFile does not match." QuickBooks is probably open and using a different company file. Close that company file and open the correct company file to resolve this problem. If you have renamed your company file then you will need to re-download the QuickBooks Web Connector config file so that the cart will accept the new name. Here is how you reset the shopping cart to accept your new company file. Please note only do this if you are absolutely certain that you have the correct company file open in QuickBooks. Login Order History Download My Orders Choose "QuickBooks Web Connector" Click "Download File" When asked to save the file click "Cancel" The cart has reset and will allow any company file to connect. Open the QuickBooks Web Connector and try to connect again. Once you re-connect with the QuickBooks Web Connector we will store your new company file name and limit all access unless you repeat these steps again. Copyright © 2006-2024 LinkPointCart, All Rights Reserved. - Privacy Policy