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1. Log In
2. Cart Settings
3. Payment/Gateway Settings

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Document Number: 816

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Do Not Forward The Customers Email To My Payment Gateway

Note: this feature is not available by default. If you require this feature please contact support.

This will cause the shopping cart not to send your customer's email address when sending information to your payment gateway. Without an email address, your gateway cannot send an email receipt to your customer.

Please note: Some payment gateway settings may require the email address to be sent. If you get an error after checking this box, your gateway may require it. If so, then you cannot use this feature.
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